Health Information Management (HIM)

In order to provide the highest level of healthcare possible, it is crucial to have accurate health-related data at the fingertips of healthcare professionals. Whether this data is created the traditional way or the digital way, it is important to protect it so that it can be stored, analyzed, and transferred as required. This entire process is what health information management is all about.

At Invoke 360, we understand how important the management of health information is. Our team of experts have decades of experience in delivering the highest quality outcomes to healthcare providers across the U.S. There are several factors at play in the healthcare industry today that makes it highly volatile, such as the increasingly complex Federal Audit requirements, an ever-shifting self-pay patient demographic, changes in care-based models, etc.

Invoke 360's extensive experience and expertise, within a HIPAA-compliant framework, ensures the highest accuracy rates, fastest turnaround times, optimal productivity, and increased flexibility. We offer our health information management services as both a standalone service and as part of our end-to-end revenue cycle management services.

Invoke 360's HIM services have several distinguishing features such as:

  • Expert coders with AHIMA or AAPC certification.
  • A team that comes from life sciences, nursing, paramedical, and medical backgrounds.
  • DRG validation done by clinicians and nurses.
  • Six Sigma and HKPD (Hoshin Kanri Policy Deployment) process improvement tools.
  • Multi-step quality assurance processes.
  • Expertise with varying HIS and coding systems ranging from EPIC, Siemens, Cerner, Optum, 3M, Meditech, Flash Code and Sorian to eClinicalWorks.
  • An extensive number of charts coded or reviewed from a wide range of payers as well as healthcare providers ranging from academic hospitals, acute care hospitals and urgent care facilities to physician groups.

Our expertise in HIM includes comprehensive remote coding services, coding audits, and clinical documentation improvement.